Privacy Policy

carwashdetergents.com collects and stores the private information submitted to the site. The following outlines the policy for distribution and database submissions:

Private Information

carwashdetergents.com receives all information directly from registration form(s) on-site. This registration form gives us access to your phone number, name and email address. This information is stored in a secure database where its data will not be compromised.

Privacy Protection

carwashdetergents.com protects the rights of all website submissions. Employees will have access to submission information on a strictly need-to-know basis. Information will not be distributed to an independent third party for any reason.

What information do we collect?

We collect information from you when you register on our site. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy

Changes to our Privacy Policy

carwashdetergents.com reserves the right to change, modify or amend this policy at any time. carwashdetergents.com will occasionally update its privacy policy and it will post those updates on this page. You are responsible for revisiting this page to review the policy updates.

This policy was last modified on 2/23/2016.

Security Policy

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page when you are in the checkout area of the web store.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at customerservice@carwashdetergents.com.

Refund Policy

Returning items to carwashdetergents.com is easy. Returns must be received WITHIN 60 days from the date of purchase.

To return an item, you must email customerservice@carwashdetergents.com and receive authorization for return.

The customer is responsible for any return shipping & handling fees, unless your order was damaged during shipment, and we are notified within 1 business day of the confirmed delivery date. Be sure to check your package and items for damage as soon as they arrive and before the delivery driver leaves whenever possible.

To qualify for a refund, items must be returned unopened, in their original condition, including the original packaging and all tags, labels, containers, documentation, etc. A refund will be made on the purchase price of the product. Original shipping charges will not be refunded unless the merchandise was damaged during shipment.

Do not mark or deface original manufacturer containers in any manner. We will not accept returns if packaging is opened or not in its original condition – we will return such items to you. If you reject that return shipment, we reserve the right to liquidate the inventory and withhold credit.

Free Shipping

when you order 6 or more products.

“I used to work hard, lugging around huge drums of presoak detergent. I didn’t realize there’s an easier way until I discovered carwashdetergents.com. Now I grab the two jugs of High pH Presoak concentrate, mix with water and I’m done.”

Sandy B. Carwash Owner